Accessibility

We understand that coming to a building for the first time can cause anxiety, so we have prepared the content on this page to give you as much information as possible. If you would benefit from reserving our one available parking space, or if you have any questions, please contact us in advance using this form and we’ll do all we can to help you.

    Building Practicalities

    Begun in 1871, our building was not built with accessibility concerns in mind, so we have had to adapt it as best we can. Please watch the accompanying video which shows how to enter the building, where the accessible toilet is located, which rooms are accessible to wheelchair users, and the designated space for wheelchair users in the event of a fire evacuation.

    Our side entrance on Gilmore Place is at ground level and there is a doorbell at accessible height. Please be aware that the doors open outwards.

    Through the side door, you will find a foyer with an accessible toilet, which includes a mirror.

    We have installed two platform lifts (the platform dimensions are 1000mm x 800mm), one of which goes down to the Side Hall, and one which goes up to the Auditorium. There is lots of space in the Auditorium for wheelchair users.

    The rooms which are not currently accessible for wheelchair users are the Hub, the Lower Side Hall, the Library, and the Office. At our Sunday services, this means that the rooms where our groups for children in school years P3-P7, and young people in high school, are not accessible.

    In the event of a fire evacuation, the designated space for wheelchair users to await evacuation from the auditorium is the main entrance area. Wheelchair users in the Side Hall will be lifted up five steps to street level, where they can safely exit. Our volunteer teams will offer assistance as required and requested. The platform lifts have battery powered back-up in the event of power failure.

    Quieter areas

    Our Sunday services are usually loud events, and there are typically over 200 people in the building. To help mitigate some of the challenges this can cause, we provide noise-cancelling headphones (available from the Connect Team) and we would suggest sitting on the balcony. The side areas of the balcony tend to be quieter during the service, and there is usually more space there after the service too.

    There is a quiet space in the room where our King’s Kids: Heroes (P3-P7) meet.